ShoeSavvyv LLC ("Company," "we," "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We may collect the following categories of information:

• Contact Information: Name, company name, email address, phone number, and mailing address, provided when you contact us or engage our services.
• Business Information: Details about your company, technical environment, and project requirements shared during consultations or project engagements.
• Transaction Information: Billing details, invoice records, and payment history related to services rendered.
• Website Usage Data: Anonymous analytics data including IP address, browser type, pages visited, and referring URLs, collected through standard server logs.
• Communications: Correspondence via email or other channels related to your inquiry or engagement.

2. How We Use Your Information

We use collected information to:

• Provide, deliver, and invoice for contracted services
• Communicate about project status, proposals, and support requests
• Comply with legal and regulatory obligations
• Improve our service offerings and website
• Process payments and maintain financial records

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share information with:

• Service Providers: Trusted third-party vendors (e.g., payment processors, cloud providers) under confidentiality obligations
• Legal Requirements: When required by law, court order, or regulatory authority
• Business Transfers: In connection with a merger, acquisition, or sale of company assets

4. Data Security

We implement industry-standard security measures including encrypted transmission (TLS/SSL), access controls, and secure data storage. While we take reasonable precautions, no method of transmission or storage is 100% secure. We encourage clients to use secure channels when sharing sensitive technical information.

5. Data Retention

We retain client information for a minimum of seven (7) years following project completion to comply with financial recordkeeping requirements. Website analytics data is retained for up to 24 months. You may request deletion of personal data subject to applicable legal retention obligations.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data; withdraw consent; or lodge a complaint with a data protection authority. To exercise these rights, contact us at jerry@shoesavvyv.com.

7. Cookies

Our website may use essential session cookies for navigation purposes. We do not use advertising or tracking cookies. You may disable cookies via your browser settings without affecting your ability to use our website.

8. Contact

ShoeSavvyv LLC
9016 Samoset Trail, Skokie, IL 60076
jerry@shoesavvyv.com