The Nordstrom Way to Customer Service Excellence : The Handbook fFree US Delivery | ISBN:1118076672

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Item Weight: 11.7 Oz Publication Year: 2012 Genre: Business & Economics Book Title: Nordstrom Way to Customer Service Excellence : The Handbook for Becoming the 'Nordstrom' of Your Industry Item Height: 0.5 in Language: English Item Width: 7.4 in Format: Trade Paperback Author: Robert Spector, Patrick D. Mccarthy Publisher: Wiley & Sons, Incorporated, John ISBN: 9781118076675 height: 0.5 in width: 7.4 in Edition: 2 Topic: Industries / Retailing, Customer Relations, General Illustrator: Yes Number of Pages: 240 Pages Publication Name: Wiley & Sons, Incorporated, John Item Length: 9.2 in